Responsible Gambling

The website ../ is operated by Aurora Holdings N.V. (Registration No. 157258), which is based at Abraham de Veerstraat 9, Curacao.../ is a digital service provided by Aurora Holdings N.V., a company registered under number 157258 and headquartered at Abraham de Veerstraat 9, Curacao.

Clarifications

Any terms that start with a capital letter throughout this document have specific meanings defined herein. These definitions apply regardless of whether the term is used in the singular or plural.

Key Definitions: To make these Terms and Conditions clearer, the following terms are defined as:

Account: Your personal and unique profile that grants you access to our overall Service or specific parts of it.

Company: This refers to Aurora Holdings N.V. Throughout this agreement, we may also use terms like “the Company,” “We,” “Us,” or “Our.”

Service: Refers to the Website.

Website: Refers to ../

You: This refers to the person or legal entity who is currently using or accessing the Service.

Commitment to Responsible Gaming and Self-Exclusion: For the vast majority of our players, gambling is a thrilling hobby and a source of excitement. However, we realize that for some, it can lead to serious issues. Medical professionals recognize compulsive gambling as a significant clinical disorder.

From day one, we have taken a proactive stance on this issue. Through our 'Responsible Gambling' initiative, we implement a series of measures designed to lower the risk of harm and actively help those who may be struggling.

We believe that the best way to prevent the negative side effects of gambling is through user education and by helping our community develop strong self-discipline.

Customer Support and Contact

If you need assistance, our customer support team is available 24/7 via email, free of charge:

Email: [email protected]

Your privacy is our priority; our team will never share your personal details with third parties without your clear permission.

To check if your gambling habits have become a problem, you can use this self-assessment tool: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/. https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/.

For further guidance and resources on dealing with gambling addiction, please visit: https://www.begambleaware.org/safer-gambling/. https://www.begambleaware.org/safer-gambling/.

Safe Play Guidelines for ../

To make sure your experience remains positive and stress-free, we suggest following these practical tips:

Manage Your Deposits: Take a look at your finances and set a strict budget that you can afford to lose. View gaming as a leisure activity, not a way to make money. Don't Chase Your Losses: Trying to win back lost money often leads to bigger losses. Keep in mind that this is for fun, not profit. Set Time Limits: To maintain a healthy lifestyle, decide in advance how much time you'll spend gaming and stick to it. Play with a Clear Mind: Avoid betting when you are feeling stressed, depressed, or under the influence of alcohol, drugs, or medication. Take Regular Breaks: If you feel tired or find it hard to concentrate, step away from the screen for a while. Stick to One Account: We strongly advise against creating multiple accounts, as having just one makes it much easier to track your spending and time. Protecting Minors

Our platform is strictly for adults aged 18 and over. Please keep your login details secure to ensure children cannot access your account.

We highly recommend using web filtering software to shield children from unsuitable content. You can find a curated list of parent-friendly filters here: https://famisafe.wondershare.com/internet-filter/best-internet-filters.html https://famisafe.wondershare.com/internet-filter/best-internet-filters.html

Self-Exclusion

If you feel you have a gambling problem or simply want to take a break for personal reasons, you can use our “Self-Exclusion” feature. This allows you to voluntarily block your access to all our gambling services for a specific period. Once this is activated, it cannot be undone until the time expires. To start this process, contact our support team and choose a duration between 6 months and 5 years; they will handle the rest.

Email: [email protected]

Please be aware that Self-Exclusion is a binding commitment. For your own protection, you cannot reverse this decision until the chosen period has ended.

While you are self-excluded, you are strictly forbidden from opening a new account. Any attempt to bypass this restriction may result in the permanent closure of your original account.